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Privacy Policy


Our Privacy statement in less than 200 words

We need your personal information to bake for you! We'll keep it safe and you can request to have it removed anytime. We may contact you about your order and use some data for marketing, but only with your permission. We use third-party apps for order tracking and analytics, but only share essential data. By using our services, you consent to this. We may also track your browsing history and use third-party software for advertising. You can opt out of marketing emails and phone calls. We respect your privacy!

Introduction to Privacy

Lola's Cupcakes respects your privacy. This policy explains how we collect and use your personal information and how you can control it. We do not collect information from children under 18.

What information do you collect?

We collect personal details like your name, email address, billing and delivery address, and credit card details when you place an order.

What happens when you visit our site?

We may record your browsing habits to improve your experience. This includes things like how often you visit, how long you stay, what pages you view, and your IP address.

What does Lola's Cupcakes Limited do with your personal information?

We use your information to process your order and keep you updated. We may also contact you for marketing purposes with your consent. For more information on our mobile terms of service, please click here [link to mobile terms]. We may also use your information to comply with the law, prevent fraud, and resolve disputes.

The information Lola's Cupcakes Limited shares with others

We may use your data for remarketing and customer feedback, but we will never sell or rent your information to third parties. We may share your information with third-party service providers we use for things like order tracking, marketing, and website analytics. You can find more information about these providers and how to opt out of their services in our privacy policy. We may also share your information with law enforcement if necessary.

Opt Out and deletion of personally identifiable information

You can opt out of our mailing lists or delete your account by emailing us at hello@lolascupcakes.com. We may keep some anonymized information for statistical purposes.

Information security 

We use security measures to protect your information, but no system is perfect. We will notify you if there is a security breach.

Changes to this Privacy Policy 

We may update this policy from time to time. Changes will be posted on our website. If you disagree with the changes, you should stop using our services.

Contact us

Contact us with any questions about this privacy policy at hello@lolascupcakes.com. Thank you!